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The Luxury Residences 

from A to Z 

A

Airport

It takes approx. 20 min. from the Widder Hotel to Zurich-Kloten airport. We highly recommend our hotel car service (transfer Hotel - airport CHF 120.--) for your transfer. If you prefer our van, the costs are CHF 140.--. For reservations, please contact our concierge tel. # 2 in advance.

#2 Concierge

 

 

B

Babysitting Service

We can organize a babysitter for you. Please notify us at least one day in advance so we can find the most suitable babysitter for your needs. Please contact our concierge tel. # 2.

#2 Concierge

 

Breakfast

A la Carte Breakfast is being served from Monday till Friday from 06.30 am to 10.30 am; Saturdays/Sundays until 11.00 am in the Widder Restaurant on “Bel Etage”. Breakfast in the Widder Restaurant is included in the rate for your residence.  Do you prefer to have breakfast in your room? We will be pleased to serve you the breakfast any time. Please call room service Tel.  # 4 to place your order. Please note: breakfast in your residence is at a charge.

#4 Roomservice

 

Business Centre

The Business Centre on the ground floor of the Widder Hotel has a fully equipped working station. It can be used 24 hours a day. Please inform the reception staff in case you need assistance. Tel. # 1

#1 Reception

 

C

Cashier

Upon your departure your bill can be paid as follows:

Cash, EC-direct, EC-Maestro and Postcard

Credit cards: American Express, Eurocard, Visa, Diners, JCB, Chinese Union Pay

We do not accept any personal cheques.

 

Check-in / Check-out

Our guaranteed check-in time is 3 p.m.. You can move into your apartment earlier in case it is ready. However, should this not be possible, we do have a storage room where you can leave your belongings while you wait or explore the city.

Upon your day of departure, we kindly ask you to vacate your apartment by 11 am at the latest. In case you would like to leave later, please check with reception Tel. # 1 accordingly.

#1 Reception

 

Concierge

Our concierge team tel. #2 has all the answers.

#2 Concierge

 

D

Dogs

Your dog is very welcome at the Widder Residences as well as in the restaurants and public areas. CHF 25.- are charged for your dog per night. The concierge will be happy to organize a dog sitter on request. Tel. # 2

#2 Concierge

 

Doctor / Dentist

Please contact our concierge tel. #2 for 24-hour Doctor / Dental service.

 #2 Concierge

 

Dry Cleaning

We are happy to offer you our dry cleaning service from Monday to Friday except public holidays. Clothing received before 09.00 a.m. will be returned to you the same day. Clothing received later and needs also to be returned the same day will be charged with 50% extra. Our housekeeper tel. # 3 will be happy to collect the items from your residence.

#3 Housekeeping

 

DVD-Player

We install a DVD/Blue Ray player upon request. Please call reception, Tel. # 2

#2 Concierge

E

Electricity

The voltage at the Widder Residences is 220 V. Should you need an adapter or converter please do not hesitate to contact our concierge Tel. # 2

#2 Concierge

 

E-Mail Address

[email protected]

 

Emergency

In case of any emergency please contact immediately our reception, Tel. # 1

#1 Reception

F

Fax machine

If you need to send a fax kindly refer to reception, Tel # 1

#1 Reception

 

Fire

All Residences have a smoke detector. In case of fire contact immediately the reception Tel.  # 1.

#1 Reception 

 

Fitness

Work out in a relaxed environment at the Widder Hotel at our high-tech fitness center with state-of-the-art Technogym equipment, open around the clock. We kindly ask you to contact our concierge service Tel #2 if you wish to book a session with one of Zurich's top personal trainers.

#2 Concierge

 

Fitness Club holmes place

Within walking distance from the WIDDER HOTEL you will find the Fitness Club Holmes Place. For a special rate of only CHF 35.-- you can take advantage of all the facilities the Fitness Club Holmes Place offers. Our concierge tel. #2 will be happy to give you detailed information.

#2 Concierge

 

Flight reservation

Our concierge tel. #2 will be happy to reserve and/or confirm all flight arrangements.

#2 Concierge

 

Flowers

Floral decorations at the WIDDER HOTEL are known all over town. Should you wish to offer a special flower arrangement, please let our concierge know (tel. #2) and he will put you in contact with our florist.

#2 Concierge

 

Foreign Exchange

You can exchange your foreign money into Swiss Francs at the reception. Of course, you can pay the hotel bill in your currency (Euro, British Pound, US-Dollar and Yen), if you wish to do so.

G

Garage

We have our own garage for which we charge CHF 40.-- per night per car. In order to have your car ready in front of the apartment entrance at the day of your departure, we ask you to inform our concierge tel. #2 at least 10 minutes in advance.

#2 Concierge

 

Groceries

Are you tempted to be “your own chef“? The state-of-the-art kitchen in your residence is calling you? The best grocery shops are within walking distance. One of the most popular markets among Zurich’s residents is without doubt the weekly market at Bürkliplatz, just a leisurely 10 minutes stroll away. It is a feast for eyes and temple. Tuesdays and Fridays between 6am and 11am.

H

Hairdresser

Should you require a traditional hair style or a very elaborate one, do not hesitate to contact our concierge tel. #2 for hairdresser referrals.

#2 Concierge

 

Hotel car / Limousine

A hotel car / limousine is at your disposal any time. Please contact our concierge #2 for price details.

#2 Concierge

 

Housekeeping

Your residence will be cleaned twice a week. Should you wish a specific day and time, please contact our housekeeper tel. # 3.

Our housekeeping team will be happy to answer questions on following subjects:

*      additional bath towels

*      air humidifier

*      baby cot

*      bath mat

*      blanket

*      dry cleaning

*      hot-water bag

*      hypoallergenic bed linen

*      laundry service

*      lost and found

*      sewing kit

*      toiletries

 

#3 Housekeeping

I

Internet access

We offer WLAN. There is also a notebook at your disposal. Please contact the concierge Tel. # 2 for more information. The use of the internet is included in our room rates.

#2 Concierge

 

Ironing Service

We are happy to iron your clothes daily between 07.00 a.m. and 9.30 p.m.. Please contact housekeeping tel. # 3. If you require a faster service (within the hour), we charge 50% extra.

For security reasons we cannot provide irons in your residence.

#3 Housekeeping

L

Laundry service

We are happy to wash your clothes between 07.00 a.m. and 9.30 p.m.. Please contact the housekeeper tel. # 3. Laundry received before 09.00 a.m. will be returned to you the same day after 5 p.m. This laundry service is offered daily.

#3 Housekeeping

 

Library / Pfifebödeli

Both rooms are open for our hotel and residence guests as well as extern guests. You may order drinks in these rooms. Enjoy the different literature about Zurich or by authors from Zurich in our Library “Turicensia” which is in the oldest building of the hotel (10th century), or simply admire the fascinating architecture in both rooms.

 

Lost and found

Please contact our housekeeper Tel # 3 should you lose one of your personal belongings.

#3 Housekeeping

 

Luggage service

Our porter will take care of your luggage. You can contact him through our concierge tel. #2.

#2 Concierge

M

Massage

Our Concierge Tel. #2 will organize a massage upon your wish. It can be done in your residence on a portable massage table.

#2 Concierge

 

Meeting rooms

Our 7 different meeting rooms with the latest infrastructure can be rented at very short notice.

Please contact our events-team at Tel. + 41 44 224 28 07/08/09 for detailed information.


 

N

Non-Smoking Rooms

Smoking is not permitted in any of the Residences. The only exceptions are the terraces and balconies as well as the Widder Summer Lounge.

P

Please do not disturb

You can find a red leather tassel at the inside of your door in front of your residence elevator. Please cling it outside this door on the door handle in order not to be disturbed by our employees. Should you wish to have your residence serviced, please call the reception desk Tel. #1.

#1 Reception

R

Rent- A - Chef

Are you expecting guests or would you like to spoil yourself with a very exclusive private dinner? Our “Rent–A–Chef” is right for you. Hand over the cooking station to one of our chefs and just sit back and enjoy or entertain your friends. Our events team will be happy to help you organise an unforgettable experience: Tel. + 41 44 224 28 07/08/09

 

Reservation

Did you enjoy your stay at the Residence and do you wish to return in the near future? Please contact our reception Tel. # 1 for any future reservations with us or any of our sister properties. In case you want to make the reservation from your private address, we can be reached as follows:

Tel.                            ++41-44-224 25 25

e-mail:                      [email protected]

 

Restaurant-Boucherie AuGust

Boucherie, Brasserie, Bistro – AuGust combines all this in one premises: The restaurant treats its guests with delicious meat and sausage specialties. Black and white marble tiles, Bistro lamps, a very long counter and the open show kitchen make each visit an extraordinary experience. Besides classics such as Zürcher Geschnetzeltes traditional, almost forgotten dishes such as Boiled Beef Salad are freshly prepared in an irresistible style. Homemade terrines, sausages and the specially filled „Chopfab“-beer in nostalgic flip-top bottles complete AuGust’s culinary range.

Opening hours:                              

daily 11.30 am – 11.00 pm (last order at 10:15pm)

 

Room Service

We are happy to offer you a 24-hour room service. Please dial tel. # 4.

#4 Roomservice

S

Safe

You will find a safe in your room in order to keep your valuables. The safe can be opened and closed with a personal code. The insurance covers up to CHF 5’000.- maximum.

 

Shoe cleaning service

We are happy to offer you our free shoe cleaning service, please contact our concierge tel. #2.

#2 Concierge

T

Taxi

Please contact our concierge tel. #2. He will organize a taxi for you.

#2 Concierge

 

Telephone-List

How to make a telephone call

- To get an outside line                      dial 0

- Important internal telephone numbers:

Concierge                                           button ”Concierge” #2 or dial + 41 44 224 28 66

Housekeeper                                     button ”Housekeeping” # 3 or dial + 41 44 224 28 56

Emergency                                         button ”Reception” # 1 or dial + 41 44 224 28 44

Reception                                           button ”Reception” # 1 or dial + 41 44 224 28 44

Widder Restaurant                          button ”Concierge” #2 or dial + 41 44 224 28 66

Widder Bar                                          button ”Concierge” #2 or dial + 41 44 224 28 66

Room-Service                                    button ”Room Service” # 4 or dial tel. + 41 44 224 28 44

W

Wake up service

Please contact our concierge tel. #2 in order to get a confirmed wake up call.

#2 Concierge

 

WIDDER summer lounge

As of July 2020, the tranquil oasis offers light summer lunches, chats over afternoon coffee, champagne aperitifs and romantic candlelight dinners under a starry sky.

Opening hours Widder Summer Lounge:

  • Full menu: Tuesday through Saturday 

          11:30 am - 2 pm

          6 pm – 10:30 pm (last order 10pm)

  • Snack selection: Monday through Sunday 

          11:30am – 11.00 pm (last order 10:30 pm)

The Summer Lounge remains closed when it is rainy and/or cold.

 

Widder Restaurant

The Widder Restaurant is our new centerpiece. German-born Stefan Heilemann knew he wanted to be a chef since he was a toddler. His cooking style can be described as "French-based, uncomplicated, product-focused and Asian-inspired." Stefan Heilemann and his sommelier Stefano Petta and crew are looking forward to spoiling your pallets. Set menus from three to seven courses, vegetarian possible, vegan on request and on prior notice.

Opening Hours:

Wednesday through Sunday from 7pm (last order 9:30pm)

Closed on Mondays and Tuesdays.

 

Widder Garage

Our improvised, patinated and progressive, temporary, just legal event off-location true to the «shabby chic» motto.

Opening hours Widder Garage: Please contact the concierge for opening days and hours

#2 Concierge

 

Wirtschaft zur Schtund / Pop Up

Would you like to dine at a real local restaurant during your stay? Then you need to see the Wirtschaft zur Schtund (entrance via Augustinergasse 28). Here you can feast on more simple Swiss and Zurich specialties as well as original Alsace flammkuchen (traditional savory flan). In addition, you can enjoy the old town atmosphere on the terrace during the summer months.

During the jubilee year 2020 (25 years Widder Hotel), the Schtund hosts a new pop-up restaurant every month.

Opening hours: Please contact the concierge for opening days and hours

#2 Concierge

The Living Circle – is a hand-picked group of first-class hotels and restaurants in incomparably beautiful locations, run by dedicated hosts. Rice, vegetables, fruit and a whole array of exquisite products – including wine, of course – is whisked fresh from our own farms directly to your table. That is how we define luxury. That is The Living Circle – luxury hotels fed by nature.

Discover The Living Circle website